Hydrotherapy Pool Practitioner

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With around 1250 passionate and committed staff, we deliver high quality services across a spectrum of age, need and ability.

Norwood is as devoted to our staff as we are to the people we look after. We offer a strong career progression, training and support to improve your skills. We have a range of care homes across London, and a major centre in Berkshire, plus our Head Office in North London.

Each and every role in Norwood is an essential part of the vital support services we offer.

Job Description

Monitor and review the progress of hydrotherapy sessions for groups and individuals including undertaking initial assessments and the production and distribution of individual achievement reports for the people we support, and any other reporting as and when required.

Assist people we support with; choice and the putting on of buoyancy aids; support people to enter and exit water; support people in and around the pool area; ensure safe manual handling of people we support and the use of hoist as and when appropriate; liaise with Norwood staff and external organisations with regard to hydrotherapy service and assist with managing the timetable.

Assist in promoting Norwood's hydrotherapy service to the wider community.

Maintain health and safety standards ensuring that all people we support and support staff adhere to

the safety guidelines in place and to lifeguard agreed sessions, in line with the Norwood's Hydrotherapy Safe Operating Procedures.

Implement all policies required for the operations of the Hydrotherapy service including Health and Safety, Safeguarding, Manual Handling, Equal Opportunities, COSHH. Contribute to and maintain risk assessments for the hydrotherapy pool.

Assist with the safe operation of the water purification plant, the maintenance of the quality of the water, safe chemical levels and water checks.

Undertake necessary training for accreditation of skills and qualifications.


To maintain standard of dress that is appropriate to role and in accordance with the organisation's dress policy.

To maintain confidentiality at all times and to ensure respect for, proper observance of and adherence to Norwood's confidentiality policy for all staff.

To attend regular supervision sessions with line manager, regular team meetings and undertake relevant training as and when required.

To take all reasonable care of the health and safety of her/himself and of other persons who may be affected by her/his acts or omissions. As regards to any duty or requirement imposed upon the organisation by or under any of the relevant statutory provisions, to co-operate with the organisation as far as it necessary to enable that duty or requirement to be performed or complied with. To report to the Health and Safety Manager either serious risks or your concerns over safety issues.

To work collaboratively with volunteers to ensure that their contribution enhances quality of service provision and support across the organisation.

To work at any other Norwood location, as and when required.

To undertake any other duties which are consistent with the post.

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the service.

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The Details

££19,000. - £20,747.29
35 hours per week (to include some evenings and weekends)
Job Type:
Reporting To:
Physiotherapist-hydrotherapy Manager
Crowthorne, Berkshire – Ravenswood
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Who Norwood Supports



Working with adults who have a learning disability in a health or social care setting. .

Competent swimmer.


Utilising safe & effective manual handling practices.

Delivering hydrotherapy.




Grade C or above at GSCE level in English and Maths or equivalent.


First Aid Certificate.

RLSS current qualification as National Pool Lifeguard, or Bronze Medallion or National Rescue Award for Swimming Teachers and Coaches (formerly Rescue Test for Teachers and Coaches of Swimming). Rescue Test for Supervisors of Swimming with Disabilities.

NRASTC, National Rescue Award for Swimming Teachers & Coaches .

PWTAG, National Pool Plant Operators Certificate .


Knowledge & Skills


Excellent interpersonal, social and facilitation skills for communication. .

Good literacy, numeracy and ICT skills.


Knowledge of Health & Safety particularly in respect of swimming pools.




Physically fit and confident in the water. .

Positive attitude towards disability and the benefits of hydrotherapy. .

Able to work co-operatively and collaboratively in a multi-disciplinary team. .

An understanding and commitment to apply Equal Opportunities.

The ability to work methodically and plan time effectively.

Willingness to undertake further training and achieve qualifications as required.

A high level of commitment and enthusiasm.

Able and willing to be flexible in approach to work and responsive to changing demands of the organisation and service users. .


This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the service.

This post is subject to an enhanced Disclosure and Barring Service (DBS) disclosure.

Norwood is a Two Ticks accredited employer, this means we are committed to employing people with disabilities.

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