Support Worker (Residential Care)

Norwood recruitment Norwood recruitment Norwood recruitment Norwood recruitment

With around 1250 passionate and committed staff, we deliver high quality services across a spectrum of age, need and ability.

Norwood is as devoted to our staff as we are to the people we look after. We offer a strong career progression, training and support to improve your skills. We have a range of care homes across London, and a major centre in Berkshire, plus our Head Office in North London.

Each and every role in Norwood is an essential part of the vital support services we offer.

Job Description

Norwood delivers high quality services for people of all ages, with different levels of need and ability. Each and every role in Norwood is an essential part of the vital support services we offer.

We are currently looking for support staff to work within both out our residential care homes and Supported Living services in London, Berkshire and Brighton.

We are looking for flexible people who genuinely enjoy working in social care and are enthusiastic about wanting to help others and to provide a high standard of care in an efficient, kind and respectful manner and to have an understanding of the issues facing those with learning disabilities and complex needs.

You will be required to work shifts, including weekends and bank holidays

You should be able to demonstrate:

Flexibility, reliability and integrity

QCF (NVQ 2) qualifications in social care or the willingness to work towards this qualification

Listening and responsive skills



Driving license and own transport desirable not but not essential

Full and ongoing training will be provided for this role

In return we will offer you a competitive salary and holiday entitlement rising each year of service. Staff pension scheme with competitive employer contributions, free access to Staff Counselling Service, access to the Childcare Voucher Scheme. There are a number of excellent staff services that Norwood provides to its employees, details provided on commencement of employment. In addition you will benefit form excellent and ongoing training programmes, a staff appraisal scheme and regular supervision and mentoring.

This role will be subject to an enhanced DBS, which will be obtained by us should you be successful after interview.

When sending through your CV, please state the following:

Preferred location

Preferred shifts (days or nights)

Preferred service is applicable (Residential or Supported Living)

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The Details

£15,279 - £17,174
36hrs per week (days). 40hrs per week (Nights)
Job Type:
Reporting To:
Home Manager
London – London, Role Will Work Accross Various London Locations
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Who Norwood Supports



Experience of working with people with learning disabilities.




Working towards or having achieved NVQ in Care Level ll or QCF Level 2 dip.


Knowledge & Skills


Ability to communicate effectively both orally and in writing, with other staff, residents, parents and other professionals.

Good numeracy and literacy skills.


Clean driving licence and willingness to drive Norwood's vehicles.




Understanding of and ability to cope with needs of residents i.e. challenging behaviour, physical and emotional needs.

Ability to meet basic care needs of residents.

Ability to be self motivated and use personal initiative within a structured framework.

Ability to work under pressure.

Ability to show empathy and understanding towards residents.

Understanding/awareness of or willingness to learn about the Jewish culture.

Ability to work flexibly.

Must be physically fit.

Understanding/awareness of Equal Opportunities.


Ability to support and participate in recreational activities inside and outside the home.


This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the service.

This post is subject to an enhanced Disclosure and Barring Service (DBS) disclosure.

Norwood is a Two Ticks accredited employer, this means we are committed to employing people with disabilities.

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