Driver & Support Worker (Supported Living)

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With around 1250 passionate and committed staff, we deliver high quality services across a spectrum of age, need and ability.

Norwood is as devoted to our staff as we are to the people we look after. We offer a strong career progression, training and support to improve your skills. We have a range of care homes across London, and a major centre in Berkshire, plus our Head Office in North London.

Each and every role in Norwood is an essential part of the vital support services we offer.

Job Description


JOB ROLE – Driver

To provide transportation using the minibus, and perform all legally required safety and roadworthiness duties associated with the use of Norwood owned transport and Norwood policies.

1. In the context of Norwood's Policies and Procedures work as part of a team to provide individualised and personalised support to adults with a learning disability within a range of community and accommodation-based settings.

2. To work in partnership with the people that we support, the team and all other stakeholders to plan, organise, implement, monitor and review activities to achieve the agreed targets set out in Person Centred Plans, Individual Plans and Health Action Plans.

3. To exercise creativity in developing Person Centred Plans (PCP) with the people we support, enabling full participation in the process from setting up circles of support, to carrying out reviews.

4. As a Keyworker to be involved in the creation and implementation of Individual Learning Plans (ILPs) in accordance with Norwood's strategy for Life Long Learning.

5. In accordance with individual needs and wishes; enable the people we support to take control of their lives by maximising independence and participation in all personal, social, cultural, educational and employment opportunities.

6. Where required, and in accordance with support plans and individual preferences, provide personal care to the people we support maintaining privacy and dignity at all times

7. To ensure that the support provided is flexible, individual and underpinned by person centred approaches following the principles of Active Support, Training in Systematic Instruction (TSI) or any other organisationally recognised approach to service delivery.

8. To work autonomously, making appropriate decisions and managing risks which ensure that the people we support are able to live an ordinary life in the community; experiencing the same rights and responsibilities as other citizens.

9. Working from PCPs, ensure that all processes and administrative functions are fulfilled to ensure that the outcomes are achieved, including Support and Care Planning, risk and financial management, monitoring, recording and reporting

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the service


• The opportunity to work for a leading UK charity

• Competitive salary & benefits package

• Generous annual leave entitlement

• 1pm finish on a Friday

• A challenging and varied role

• A supportive team

• Additional leave during Jewish festivals

This post is subject to an enhanced Disclosure and Barring Service (DBS) disclosure.

Patron: Her Majesty The Queen.

Registered Charity No: 1059050.

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The Details

£18606 FTE
Job Type:
Reporting To:
Dual Manager
New Barnet – Lyonsdown
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Who Norwood Supports



•  Willingness to undertake the Skills for Care Induction.

•  Willingness to work towards QCF Level 2.


•  Completion of the Skills for Care Induction.

•  QCF Level 2 or NVQ 2.

•  First Aid.




•  Work in a care setting (paid or voluntary capacity).


•  Work with Adults with Learning Disabilities in a community or similar setting.


Knowledge & Skills


• Understanding of Learning Disabilities.

• Good Literacy and Numeracy skills.

• Commitment to an inclusive approach to service planning and delivery .

• Understanding and ability to support people with a range of communication and behavioural needs.

• Ability to work as part of a team and as a lone worker.

• Ability to work independently and creatively using own initiative .

• Ability to communicate effectively with a variety of people (i.e. colleagues, families, other professionals, etc.).

• Ability to work autonomously and collaboratively as part of a team .


• Person Centred Planning.

• Training in Systematic Instruction.

• Person Centred Approaches and Active Support.

• Understanding and awareness of the Jewish culture.

• Awareness of the principles of Life Long Learning.

• Health and Safety at Work.

•  Ability to think creatively .

•  Able to demonstrate Person Centred Risk Taking.




• Willingness to work flexibly to meet individual needs including weekends, evenings and nights.

• Self motivation and initiative.

• Ability to work well under pressure.

• Enthusiastic and positive attitude and approach.


•  Clean UK driving License.


This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the service.

This post is subject to an enhanced Disclosure and Barring Service (DBS) disclosure.

Norwood is a Two Ticks accredited employer, this means we are committed to employing people with disabilities.

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